Columns
10 years on Image

10 years on

Little by little for Docklands Rotary
Read more >>

Away from the desk Image

Away from the desk

The little bent tree
Read more >>

Chamber update Image

Chamber update

Run for the Kids
Read more >>

Docklander Image

Docklander

Johannesburg to Docklands
Read more >>

Fashion Image

Fashion

Top five street style trends
Read more >>

Health and Wellbeing Image

Health and Wellbeing

Express workout for corporate workers
Read more >>

Letters Image

Letters

Confusion over place names
Read more >>

New Businesses Image

New Businesses

Ultimate Kitchens and Bathrooms; Eyes on Docklands; polepole
Read more >>

Owners Corporation Law Image

Owners Corporation Law

Bill fails to protect residents
Read more >>

Pets Corner Image

Pets Corner

A road trip companion
Read more >>

SkyPad Living Image

SkyPad Living

Vertical village parcel delivery
Read more >>

Street Art Image

Street Art

Goodbye from Blender Studios
Read more >>

We Live Here Image

We Live Here

More support for OCs in the new Bill
Read more >>

What Women Want - With Abby Crawford Image

What Women Want - With Abby Crawford

Do not fear how love can hurt you
Read more >>

Businesses in Docklands - May 2016

25 Apr 2016

A decade of quality

Having operated out of its massive showroom and service centre for almost 10 years, the team at Mercedes-Benz Melbourne is highly experienced when it comes to providing quality service to its customers. 

As part of its ongoing effort to constantly enhance customer experience, Marketing Manager, Laura Giordano, revealed that the showroom would soon be the subject of major renovations. 

“There will be huge changes to the showroom as well as our customer lounge. We’re working towards enhancing the customer experience further,” she said. 

“We have a great opportunity to revise the layout of our dealership to accommodate our customer’s needs and our broad line up of models.”

Originally known as Lanes Motors, which was first established in 1916 selling new and used vehicles, it wasn’t until 1961 that the business sold its first Mercedes-Benz vehicle.

The business boasts a long history in Melbourne having relocated to Sturt St, Southbank in 1985, before undergoing a name change in 1998 and taking on sole ownership in 2005 as Mercedes-Benz Melbourne. 

After relocating to its current home on Kings Way in 2006, Ms Giordano said the business had constantly sought ways to build a diverse team of caring staff members to respond to Melbourne’s rapid population growth and interest in the Mercedes-Benz line up. 

“Like Melbourne, our team is multilingual and speak languages such as Mandarin, Cantonese, Italian, German and Greek,” she said.

While the centre is based only five minutes from Docklands, Ms Giordano said every single one of Mercedes-Benz Melbourne’s 170 staff members held the needs of local residents as a very high priority. 

“Many locals are busy professionals and are very time poor,” she said. “As we are close to the city, we are able to cater to their busy lifestyle needs. Whether it is providing transportation or meeting clients for a test drives at their workplace, we strive to deliver the best experience for our diverse customer base.

With renovations set to commence later this year, Ms Giordano said customers could also expect huge changes to its new AMG showroom.

She said the expansion and the forthcoming 10 year milestone was a strong reflection of the success of Mercedes-Benz in Melbourne. 

“There has never been a better time to be part of the Mercedes-Benz family and the best is yet to come,” she said. 

Mercedes Benz Melbourne is located at 135 Kings Way, South Melbourne. LMCT 6776.

For more information visit  www.mbmelbourne.com.au

Stay in touch with Docklands. Subscribe to FREE monthly e-Newspaper.

You must be registered with Docklands News to be able to post comments.
To register, please click here.

Docklands is Beautiful