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10 years on Image

10 years on

Issue 22, October – November 2007
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Away from the desk Image

Away from the desk

The little bent tree
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Chamber update

The yachts are on their way!
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Councillor Profile Image

Councillor Profile

The making of a Lord Mayor
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Docklander

Engage with the student community
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Docklands Secrets

Politician disrespects us
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Fashion

Top five street style trends
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Good News Bill

A journey through the past of Docklands
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Health and Wellbeing

Holiday activity planning
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Letters Image

Letters

Sharing the enthusiasm
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New Businesses Image

New Businesses

Morgan Brooks & Tolhurst Druce Emerson
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Owners Corporation Law Image

Owners Corporation Law

Strata land 2017: The year in review, and predictions for 2018
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Pets Corner Image

Pets Corner

A good day for a walk
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SkyPad Living Image

SkyPad Living

Vertical Smarts
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We Live Here Image

We Live Here

Short-stays behind property price pain
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What Women Want - With Abby Crawford Image

What Women Want - With Abby Crawford

If all just give a little more ...
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Anger at bank’s cashless move

05 Dec 2017

Docklands’ Bendigo Bank branch has stopped handling cash, much to the chagrin of some customers.

Docklands News has been contacted by long-term residents who say they use cheques, and cash and don’t want to use electronic funds or ATMs.

They say they have been told to change banks if they can’t do without cash.

“To have to change banks is a nuisance – to go through it all at Centrelink,” they wrote. “All these ads on TV about customer service! My husband has had a cheque account for 20 years and does not want an ATM card.”

“As he is seriously ill, it is an inconvenience to have to go to South Melbourne or the city. I retired at the end of August and don’t feel like putting my super pay out.”

“The banks use customers’ funds but don’t want to give service in return. This is going to affect many people. There are many retirees in Docklands. What about the businesses?”

The Bendigo Bank declined to respond to Docklands News’s request for comment.

In a letter to customers, the bank said: “We are confident these changes will deliver a more streamline experience for our customers and improve the efficiency of how we provide our services.”

It said it would no longer handle: cash withdrawals; cash deposits; coin changes and foreign currency collection.

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